Curedale, Robert,
Experience maps : journey maps, service blueprints, empathy maps Curedale, Robert, - Topanga, USA Design Community College Inc. 2016 - 400 p. 23 cm.
9781940805214
Innovations
658.406 CUR
Experience maps : journey maps, service blueprints, empathy maps Curedale, Robert, - Topanga, USA Design Community College Inc. 2016 - 400 p. 23 cm.
9781940805214
Innovations
658.406 CUR